Delivery Policy

Ooh & Aah Website Delivery Policy.

Due to the current COVID-19 crisis, orders may take longer to reach you; please allow up to 5 working days to receive your order. We appreicate your patience at this time as Royal Mail are under extreme pressure.


Customer satisfaction is huge on our list of priorities… so if for any reason you are dissatisfied with your order then please get in touch here –

Our cookies are dispatched during our working week, Monday – Friday. Our deliveries are handled by Royal Mail who operate 6 days a week, therefore a Saturday delivery is possible.

Our cookies stay fresh for up to 14 days so if for any reason your order is delayed, there’s no need to worry, it will still be super tasty on arrival!

Prior to checking out, please make sure that you have double-checked your personalisation, as we pipe what you type!

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